KALENGKONGAN, Kivly Danovan; TANOS, Veron; MAMBU, Joe Yuan. Evaluasi Layanan Teknologi Informasi Menggunakan Kerangka Kerja ITIL V.3 Pada PT. XYZ, sebuah BUMN di Suluttenggo. CESS (Journal of Computer Engineering, System and Science), [S. l.], v. 9, n. 2, p. 684–693, 2024. DOI: 10.24114/cess.v9i2.60918. Disponível em: https://jurnal.unimed.ac.id/2012/index.php/cess/article/view/60918. Acesso em: 3 jul. 2025.