ARMANDA, Akbar Agustama; FAKHRIZA, M. Penerapan Customer Satisfaction Index untuk Mengukur Tingkat Kepuasan Tamu terhadap Pelayanan di DeliHomestay. CESS (Journal of Computer Engineering, System and Science), [S. l.], v. 9, n. 2, p. 670–683, 2024. DOI: 10.24114/cess.v9i2.61693. Disponível em: https://jurnal.unimed.ac.id/2012/index.php/cess/article/view/61693. Acesso em: 8 jun. 2025.