Analisis Organizational Citizen Behavior (OCB) dan Komitmen Orginisasi terhadap Kinerja Pegawai Sdm PT Pelindo Multi Terminal Di Medan Dengan Self Efficacy Sebagai Variabel Intervening
DOI:
https://doi.org/10.24114/jcrs.v9i1.68382Abstract
The purpose of this study is to find out organizational citizen behavior (OCB), organizational
commitment and self efficacy affect employee performance, to find out organizational citizen behavior (OCB)
and organizational commitment affect self efficacy, to find out organizational citizen behavior (OCB) affects
employee performance through self efficacy, and to find out whether organizational commitment affects employee
performance PT Pelindo Multi Terminal through self efficacy. The population in this study is 178 employees
working at PT Pelindo Multi Terminal. The sample in the study was 64 employees taken using the slovin formula.
The data collection technique used in this study was carried out by distributing questionnaires. The analysis
technique in the study uses SmartPLS (Partial Least Square) starting from model measurement (outer model),
model structure (inner model) and hypothesis testing. The results of the study show that organizational citizen
behavior (OCB), commitment to organization and self efficacy affect employee performance, organizational
citizen behavior (OCB) and commitment to organization affect employee performance, organizational citizen
behavior (OCB) affects employee performance through self efficacy and commitment to organization affects the
performance of HR employees of PT Pelindo Multi Terminal through self efficacy.
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This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
