PENGARUH DESAIN INTERIOR RESTORAN TERHADAP KEPUASAN TAMU DI RESTORAN SUTOMO CAFÉ PADA PUTRA MULIA HOTEL

Authors

  • Olga Theolina Sitorus Politeknik Mandiri Bina Prestasi

DOI:

https://doi.org/10.24114/niaga.v11i3.39628

Abstract

Penelitian ini dilakukan untuk mengetahui desain interior restoran, kepuasan tamu dan pengaruh desain interior  restoran terhadap kepuasan tamu di restoran sutomo cafe pada Hotel Putra Mulia. Beberapa metode analisis yang digunakan adalah metode deskriptif, skala likert dan pengujian validitas instrument. Hasil penelitian menunjukkan bahwa Pengaruh desain interior restoran terhadap kepuasan tamu di restoran Sutomo Café pada Putra Mulia Hotel adalah tinggi ( kolerasi tinggi ) dimana rhitung lebih besar dari rtabel(0,688>0,218). Desain interior restoran berpengaruh signifikan terhadap kepuasan tamu dimana nilai thitung  lebih besar dari nilai ttabel ( 11,668 > 1,990 ). Pengaruh desain interior restoran terhadap kepuasan tamu sebesar 47,33% terhadap kepuasan tamu dan selebihnya sebanyak 52,66% dipengaruhi oleh faktor yang lain yang tidak diteliti dalam penelitian ini. Dengan demikian hipotesis penelitian ini yang menyatakan bahwa desain interior restoran berpengaruh signifikan terhadap kepuasan tamu di restoran Sutomo Café pada Hotel Putra Mulia  dapat diterima. Kata kunci : desain interior restoran, kepuasan tamu

Downloads

Published

2022-11-06

Issue

Vol. 11 No. 3 (2022): NIAGAWAN VOL 11 NO 3 NOVEMBER 2022

Section

Articles

License

Authors who publish in this journal agree to the following terms:

  1. Authors retain copyright and grant the journal the right of first publication, with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share and adapt the work with an acknowledgment of the work's authorship and initial publication in this journal.
  2. Authors can enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work, with an acknowledgment of its initial publication in this journal.
  3. Authors are permitted and encouraged to post their work online before and during the submission process, as it can lead to productive exchanges and earlier and greater citation of published work. Where authors include such work in an institutional repository or on their website, we request that they include a statement acknowledging the Jurnal Perspektif Pembiayaan dan Pembangunan Daerah, including the name of the journal, the volume number, and a web link to the journal item.
  4. Authors should be aware that the Creative Commons Attribution 4.0 International License (CC BY 4.0) permits readers to share (copy and redistribute the work in any medium or format) and adapt (remix, transform, and build upon the work) for any purpose, even commercially, provided they also give appropriate credit to the work, provide a link to the license, and indicate if changes were made. They may do these things reasonably but not in any way that suggests the author or the publisher endorses their use.

NIAGAWAN by Program Studi Pendidikan Bisnis Fakultas Ekonomi Universitas Negeri Medan is licensed under CC BY-NC 4.0