IMPLEMENTASI PERBAIKAN BERKELANJUTAN PADA PROGRAM BIMBINGAN BELAJAR DI BALAI REHABILITASI BNN TANAH MERAH

Abstract

Abstract: This study aims to analyze the implementation of continuous improvement principles in the tutoring program at the National Narcotics Agency Tanah Merah Rehabilitation Center, Samarinda, for school dropout adolescents. The study employed a qualitative case study approach. Research instruments included interview guides, observation sheets, and documentation. Data were analyzed through data reduction, data display, and conclusion drawing using source and method triangulation. The findings revealed that the program applied the PDCA cycle through client-based planning, adaptive learning implementation, periodic evaluation, and follow-up improvements in teaching methods and mentoring. The program contributed to increasing learning motivation, self-confidence, and readiness to continue education.

Keyword: Continuous Improvement, Educational Quality, PDCA, Rehabilitation, Tutoring Program.

Abstrak: Penelitian ini bertujuan menganalisis implementasi prinsip perbaikan berkelanjutan (continuous improvement) pada program bimbingan belajar di Balai Rehabilitasi Badan Narkotika Nasional Tanah Merah Samarinda bagi klien remaja putus sekolah. Penelitian menggunakan pendekatan kualitatif studi kasus. Instrumen penelitian meliputi pedoman wawancara, lembar observasi, dan dokumentasi. Data dianalisis melalui reduksi data, penyajian data, serta penarikan kesimpulan dengan triangulasi sumber dan metode. Hasil penelitian menunjukkan bahwa program telah menerapkan siklus PDCA melalui perencanaan berbasis kebutuhan klien, pelaksanaan pembelajaran adaptif, evaluasi berkala, serta tindak lanjut perbaikan metode dan pendampingan. Program ini berkontribusi meningkatkan motivasi belajar, kepercayaan diri, dan kesiapan klien melanjutkan pendidikan.

Kata Kunci: Bimbingan Belajar, Mutu Pendidikan, PDCA, Perbaikan Berkelanjutan, Rehabilitasi